Processo de design e trabalho remoto : a importância da imersão no problema para entender o direito de desconectar
Type
article
Creator
Publisher
Identifier
FLORENTINO, Viviane [et al.] (2022) - Processo de design e trabalho remoto : a importância da imersão no problema para entender o direito de desconectar. Convergências : Revista de Investigação e Ensino das Artes. ISSN 1646 - 9054. Vol. XV, nº 29, p. 49-61.
1646-9054
Title
Processo de design e trabalho remoto : a importância da imersão no problema para entender o direito de desconectar
Design process and remote work : the importance of problem immersion to understand the right to disconnect
Design process and remote work : the importance of problem immersion to understand the right to disconnect
Subject
Design process
Immersion in the problem
Remote work
Processo de design
Trabalho remoto
Imersão no problema
Immersion in the problem
Remote work
Processo de design
Trabalho remoto
Imersão no problema
Date
2022-07-14T15:31:06Z
2022-07-14T15:31:06Z
2022
2022-07-14T15:31:06Z
2022
Description
O trabalho remoto tornou-se um modo de trabalho impositivo para alguns profissionais, após o início da pandemia da COVID-19 em 2020, nas organizações sem a devida cultura de home office. Este cenário propiciou o desenvolvimento deste artigo, que tem como objetivo apresentar a importância da imersão no problema dentro do processo de design, utilizando como objeto a problemática do colaborador super conectado e o seu direito à desconexão. Para isso, foi realizado estudo de caso de natureza exploratória, utilizando técnicas qualitativas de design para exploração dos problemas relacionados ao trabalho remoto. Os resultados permitiram observar como imergir em dados reais auxilia no correto entendimento do problema, gerando insights relevantes para as demais fases do processo de design.
Abstract : After the start of COVID19 pandemic in 2020, remote work has become an imposing working mode for some workers in organizations whose home office culture had not yet been adopted. This scenario led to the development of this article, which aims to present the importance of immersion in the problem within the design process, using as an object the problem of the super connected employee and his right to disconnect. For this, we did an exploratory case study, using qualitative design techniques to explore problems regarding Remote Working. The results allowed us to observe how deep dive in real data helped us to understand the problem in depth, and how the understanding, definition and validation of the problem helped in insights generation.
info:eu-repo/semantics/publishedVersion
Abstract : After the start of COVID19 pandemic in 2020, remote work has become an imposing working mode for some workers in organizations whose home office culture had not yet been adopted. This scenario led to the development of this article, which aims to present the importance of immersion in the problem within the design process, using as an object the problem of the super connected employee and his right to disconnect. For this, we did an exploratory case study, using qualitative design techniques to explore problems regarding Remote Working. The results allowed us to observe how deep dive in real data helped us to understand the problem in depth, and how the understanding, definition and validation of the problem helped in insights generation.
info:eu-repo/semantics/publishedVersion
Access restrictions
openAccess
http://creativecommons.org/licenses/by/4.0/
http://creativecommons.org/licenses/by/4.0/
Language
eng
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